There are more than 170 members of the Automotive Body Parts Association (ABPA) occupying more than 415 separate collision parts distribution, bumper sales, recycling facilities and manufacturing plants. Collectively, they are responsible for distributing more than 75 percent of non-OEM aftermarket collision replacement parts sold to the collision repair trade. The members of ABPA are dedicated to serving the collision repair industry with Quality Replacement Parts, backed by Dependable Service and Fair Prices. Each subscribes to a Code of Ethics which encompasses high standards of business practice on behalf of its customers and the motoring public. ABPA’s members recognize their responsibility to provide the collision repair industry with quality products and an ABPA members warrants the products sold. The Association has two types of warranties—a Limited Five Year Warranty and a Limited Lifetime Warranty. The warranties protect the customers from product defects in workmanship and material. Nearly 15 years ago, ABPA instituted a certification program for aftermarket body parts. The standards were formulated to be functionally equivalent to OEM products. An outside, separate and fully-qualified testing laboratory was specifically formed and financed to carry on the task of parts certification. That effort ultimately resulted in the formation of CAPA--the Certified Automotive Parts Association. ABPA members endorse the concept of Complete Customer Satisfaction which not only extends to the Quality of the Product Lines but also encompasses Product Availability, Product Service, Product Price and Service after the Sale. As small business people, we understand the necessity of helping our customers contain collision repair costs by providing a wide array of on-shelf inventory from which to choose. ABPA members are pledged to supporting the multifaceted collision repair industry by not only delivering quality products where and when needed, but also by making the entire parts delivery system more expedient and economically viable. To that end, ABPA has instituted ABPArtslink, a universal parts numbering system intended primarily for use with collision damage replacement parts. The sign of ABPA Membership is the greatest assurance that collision repair customers receive the best products and services available. We invite you to join and support ABPA. It’s the sign of the Replacement Collision Parts Professional! |
